“Six Sigma Applied to Software Process Improvement” tutorial
Apr 4-8, 2011 (20hs)
Dictated by Tomás San Feliu at Universidad ORT Uruguay
The seminar "Six Sigma Applied to Software Process Improvement" seeks to understand the philosophy and quantitative concepts behind Six Sigma and its application to software engineering.
Six Sigma is between a methodology, a philosophy and a set of techniques and practices to improve processes. Its aim to achieve a systematic improvement of the quality of products and services by statistical control of the productive process. In this seminar we will be introducing the main concepts of Six Sigma and reviewing its application to the software industry. The seminar is organized around playful exercises where participants will interact in different situations aimed at manipulating and learn the concepts of Six Sigma.
It was dictated by Dr. Tomás San Feliu, PhD in Computer Science from Universidad de Castilla-La Mancha and Mr. Santiago Matalonga, PhD student in Computer Engineering at the Universidad Politécnica de Madrid and Software Engineering professor at Universidad ORT Uruguay.
- Introduction to Six Sigma
- Cycle DMAIC (Define, Measure, Analyze, Improve and Control)
Bibliography
- Wheeler, Donald, J. Understanding Variation: The key to managing Chaos. SPC Press, Inc.; 2 Revised edition (January 2000). 187 p
- Pyzdek, T. The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels. (Second Edition). McGraw-Hill: 2003.
- Hambleton, L. Treasure chest of Six Sigma growth models, tools & best practices: a desk reference book for innovation and growth. Upper Saddle River. New Jersey: Prentice Hall: 2008.
